Production supervisor

The Production Supervisor plans, organizes, coordinates, directs and controls laboratory-related activities to achieve established objectives. He or she manages the manufacturing team, controls the manufacturing processes and ensures the smooth running of operations. He or she plays a key role in production management by supporting the Assistant Production Manager to achieve the highest levels of performance, quality and security.

Tasks:

  • Coordinate manufacturing processes and adhere to production plans, including, among other things:
  • Managing the raw materials needed for manufacturing and confirming that they meet the quality criteria required.
  • Supervising the team on the floor at each stage of the process (e.g., inspection, washing, unpacking, digital line, etc.).
  • Coordinating sampling on the line and meeting the product and process quality criteria.
  • Performing quality-monitoring tasks including quality management issues and training.
  • Create a sense of urgency regarding the timely and effective resolution of various production issues through the involvement of key stakeholders and the use of an efficient escalation process.
  • Use and optimally coordinate the available resources (human, material and financial) to achieve pre-determined objectives. Check that team leaders allocate employees according to production needs.
  • Define the department’s daily labour requirements based on the production forecasts to reach the weekly CPH target, the estimated delivery time (True days) and the production performance objective (Yield). Tool: See budget planning table.
  • Optimize the management of the team: work schedules, workplace attendance and tracking with Time Zone IT system and support training efforts.
  • Follow-up with the team leaders to maintain a smooth-operating and continuous production process. Identify, measure and communicate the production rate by workstation and department.
  • Coordinate laboratory activities to avoid delays.
  • Monitor inventories of consumables with the team leaders.
  • Track urgent orders to ensure customer satisfaction. Respect production priorities according to the established criteria: date, rush, job tracker, uncut, and subcontracting.
  • Analyze and track reports on a weekly basis (KPI, breakage, productivity, lead time, etc.) to optimize productivity and reduce costs and to identify recommendations for forwarding. Follow-up with team leaders.
  • Guarantee the effective transference of information between shift workers (production reviews, weekly meetings, instructions, etc.) and with support groups (quality, maintenance, rx-entry, etc.). Also facilitate upward and downward communications within the team.
  • Check the daily performance and yield attainment of employees under his or her supervision. Promote teamwork and employee accountability by involving the staff in decision-making.
  • Mobilize production staff to create a motivated, efficient, competent, versatile and empowered team.
  • Increase workforce flexibility, update the skills matrices and train staff to develop a mobilized, results-oriented team focused on achieving established objectives.
  • Conduct the annual performance appraisal and create skills-development plans for his or her employees. Define specific, annual objectives with each employee that respect the company values: passion, innovation, respect, commitment, and excellence.
  • Manage disciplinary files, at all times, using an equitable and cumulative process derived from organizational policies, principles of fairness and the expected quality-efficiency approach.
  • Develop management succession through the daily coaching of the team leaders.
  • Develop, train, coach and conduct follow-ups with team leaders while maintaining good communication with them.
  • Ensure compliance to and follow-up of work procedures, internal policies and occupational health and safety policies for all laboratory departments and apply the appropriate measures to comply with applicable laws.
  • Work closely with team leaders, department supervisors and managers to improve our results by participating in exchanges and seeking out the opinions of supervisors and managers. Also strive to achieve the satisfaction of the group members, in part by supporting the group’s decisions and upholding and enhancing the group’s image.
  • Designate someone responsible for opening and closing shifts. Establish and communicate in writing the procedures for opening and closing production shifts.
  • Support the installation and validation of new equipment, processes and products in collaboration with the immediate superior.
  • Provide training in the use and maintenance of new equipment, processes and products. Communicate in writing the necessary procedures for this purpose.
  • Set up the necessary means to properly respond to client needs.
  • Follow-up with the mechanical maintenance manager to update the preventive maintenance schedule of the machine park while not adversely affecting production.
  • Ensure maintenance of the equipment and production tools. Communicate in writing the cleaning, maintenance and calibration procedures for each position on shift.
  • Support and assist mechanical maintenance crews when equipment repair is required. Be available to approve production restart tests.
  • Work with his or her immediate supervisor and human resources during any employee dismissal process.
  • Participate in the selection and hiring of staff under his or her supervision.
  • Implement the principles of continuous improvement and ensure that team leaders do the same in collaboration with all departments.
  • Designate, in agreement with his or her immediate supervisor, a substitute capable of replacing him or her in case of absence.
  • Establish meetings with team leaders and employees as needed.
  • Act as a support in the development and implementation of the processes.
  • Assist his or her immediate supervisor and colleagues in carrying out all of their activities, as required.
  • Perform other related tasks at the request of his or her immediate supervisor.

 

 Job requirements and qualifications:

  • A high school diploma.
  • Training in management, production, engineering or optics an asset.
  • 5+ years of experience in a similar position in the manufacturing sector.
  • Experience in optics and knowledge of DVI software an asset.
  • Aptitude for teamwork.
  • Ability to mobilize a team.
  • Ease and ability to communicate, to lead, to act autonomously and to take initiative.
  • Sense of priority, organization and responsibility.
  • Able to travel on occasion.
  • Act as a Vision Group NewLook Ambassador in his or her attitudes and actions.
  • In-depth knowledge of Office Suite.
  • Perfectly bilingual (French-English).